Dualshock и гарантия
Заметил, что на дуалшоке начали залипать стики. С момента покупки прошёл год и 2 дня, следовательно, 2 дня как нет гарантии. Есть ли смысл идти в АСЦ?
Как могут вежливо послать?
Смысла идти нет. есть смысла БЕЖАТЬ!
Кроме шуток, могут сделать исключение в рамках одной недели после окончания гарантии.
можно сказать, что пандемия все дела. сложно добираться. Могут и вправду сделать исключение.
Спокойно сам поправил залипание стиков. На ютубе было как минимум пара нормальных видосов на эту тему. Дуалшоки разбираются легко, достать кхммм. "контактные площадки" у сенсоров стиков — чуть сложнее, но главное действовать аккуратно и не переусердствовать с применением силы.
Гарантию в АСЦпосчитают и просто вломят платный ремонт.
у меня после пары процедур это уже не помогает, купил новый
Ну в таком случае да. Но в целом модно было извернутся и в сц заменить сами стики. Но в целом пристоимости работ по перепайке, самих стиков и хрен пойми каком результате в итоге — проще реально на распродаже новый пад взять.
Сами стики стоит менять только если он физически сломался. Чтобы устранить дрейф надо перепаять резисторы, которые стоят по бокам от стика, они элементарно отщелкиваются и меняются. Китайские копии стиков всегда гораздо хуже оригинальных, а вот резисторы китайские работают вполне адекватно.
Ну, к слову, если ремонт будет не шибко дорогим, то почему бы и нет. Всё таки найти запчасти для стиков ГОРАЗДО сложнее чем их самому поменять.
Естественно. Я не говорил брать запчасти на алике и делать самому. Я лишь сказал что обычно ремонт в сц и асц может стоить приличных денег, тогда как можно доплатить условную 1000 рублей и взять новый пад, не задумываясь о том, сколько прослужит старый после ремонта)
Кстати. Вопрос на засыпку, чтоб тему не создавать. Какая стандартная гарантия на пс4про? Через сколько лет можно без переживаний лезть внутрь для замены термопасты, срывая гарантийнве пломбы?)
Upd; 1год. И два есди покупать в сонисторе. Окей.
Хм. На геймпады обычно гарантия 3 месяца, ты ничего не путаешь?
Попутал с хуановским. Фил не щадит
П. 5 ст 18 закона о защите прав потребителей: . В случаях, когда предусмотренный договором гарантийный срок составляет менее двух лет и недостатки товара обнаружены потребителем по истечении гарантийного срока, но в пределах двух лет, потребитель вправе предъявить продавцу (изготовителю) требования, предусмотренные статьей 18 настоящего Закона, если докажет, что недостатки товара возникли до его передачи потребителю или по причинам, возникшим до этого момента.
Делай экспертизу, если подтвердит заводской брак то заменить будут обязаны. Другой вопрос что стоимость экспертизы равна стоимости нового шока скорее всего
Как SONY уходит от гарантийной ответственности.
Сразу к сути.В ноябре купил Sony PlayStation 4 Slim, радовал себя эксклюзивами, пока не заметил что правый стик га геймпаде начал ложно срабатывать.»Хорошо что консоль еще на гарантии!» — подумал я и обратился на горячую линию,где все шло хорошо,до момента когда пока меня не попросили продиктовать модель геймпада и цифры под штрих-кодом, которые находятся на задней стороне геймпада. Перевернув геймпад,я увидел вот это:
— Эм,а я не могу вам продиктовать,их не видно,они стерты.
— Идентификация геймпада не возможно, в гарантии отказано, по всем вопросам можете обратиться на нашу почту,а я с Вами прощаюсь,все доброго!
И действительно, в гарантийном листе есть строки:
Что ж, а что там ответит их почта? Предоставив фото чеков и описав проблему, я отправил письмо на info@sony.ru
Ответ на следующий день:
Браво!Сделать стирающуюся наклейку,что бы не возиться с ремонтами гемймпадов, это,конечно,сильно. Да,есть много людей у которых на геймпадах стерлось все,кроме штрих-кода. Некоторые конспирологи предлагали версию, что геймпад не оригинальный и его могли подменить в магазине, но я не особо верю в эту версию. В сухом остатке имеем то,что имеем. Спасибо что дочитали, простите за ошибки, заклейте скотчем штрих-код на геймпаде,после покупки.
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Выкладывать ваши кулвидосы с только что зареганных акков — пермач
Моей PS4 два с малым года, наклейка полностью сохранилась и читаема. Как надо было издеваться над падом, что бы до такого состояния его довести?
Вот читаю , и вижу, как люди прыгают из крайности в крайность. С одной стороны , действительно обидно , что в гарантии отказано из-за невозможности идентифицировать геймпад , с другой стороны , это не скрывается и черным по белому написано , что обслуживание в таких случая невозможно, однако если верить Пикабу да и фотографиям ТС в комментах , можно сделать вывод , что износилась наклейка у ТСа слишком быстро. По чьей вине — не знаю.
Пикабушникам лишь бы упрекнуть , поэтому появляются бредовые идеи вроде " надо было фотать при покупке , надо было заклеить /заламинировать и т.д". Люди , вы в своем уме? Человек купил себе пску чтоб сидеть и играть , и я чувствую , что ему было как то похер на все это (как и большинству пикабушников на его месте) , что и где там наклеено.
Какой вывод? А хер знает , мне кажется что геймпад
паленый и штрихкода на нем не было изначально , т.к. я не понимаю , как можно держать геймпад , чтобы так стереть этот злосчастный штрихкод.
Подсунули ли ТСу подделку , либо он сам намерено выдает паль за оригинал или же просто использовал не по назначению , остается открытым
What to Do When Your Playstation Controller Warranty Is Up
These days, the Playstation gaming console is so popular that even people who don’t play video games of any kind have likely heard of it. However, if you’re an avid or even casual gamer, you’ve definitely heard of the Playstation. You might have even owned a generation or two of this iconic console at some point in your gaming history.
The Playstation is an extremely versatile device that can run a huge variety of video games — it can even play DVDs.
Since the original release of the Playstation in 1994, Sony has released a large number of new and updated consoles that meet the growing demands of video game players all over the world.
If you’ve ever owned a Playstation or similar console, you know that such a high-level device can be a significant investment. But do you know how important it is to protect your device from damage and theft?
Like most electronic devices of its caliber, the Playstation comes with a manufacturer’s warranty in order to protect new Playstation owners from having to pay out of pocket if they experience certain issues.
Warranties that come from the manufacturer are essentially a contractual promise that the manufacturer will repair or replace your device if you purchased it with some kind of structural damage in place. This could include a missing part, internal hardware damage, or a software malfunction that only becomes clear when you try to use the device.
Typically, warranties only cover internal issues that are the fault of the manufacturer. They aren’t designed to address theft, loss, external damage, or anything else that could be caused by the owner of the device after purchase. That’s why most warranties only extend coverage for a limited time, as internal malfunctions will usually make themselves known within a few months of use.
Most Playstation owners assume that warranty coverage protects the console itself but not any of its accessories, such as controllers.
However, Playstation controllers actually come with their own warranties that cover internal malfunctions or defects specific to the controller.
Let’s find out a little bit more about the Playstation controller warranty coverage, especially in the system’s later models, such as the PS4 and PS5.
How Long Is the Warranty on a Playstation 5 Controller?
The Playstation 5 is the newest model from Sony. It was sold out across many of the world’s biggest electronics retailers for weeks after its initial release. However, this model of Playstation was not completely free of defects, which is why the sale of the PS5 comes with a one-year manufacturer’s warranty on the console itself, as well as on any controllers included in the original console packaging.
If your PS5 controller is experiencing issues within one year of purchase, you can visit the Playstation Support page to find a solution that matches the nature of your controller’s problem.
Many Playstation 5 owners experience stick drift, a situation in which the analog sticks on the controller will drift in unwanted directions without prompting during gameplay.
If an issue you’re experiencing is consistent with PS5 controller malfunctions that could stem from a manufacturer issue, you can send your controller to Sony to be serviced or, in some cases, receive a replacement controller.
However, if the one-year warranty period has already elapsed, you may be responsible to have your controller repaired or replaced yourself.
How Long Is the Warranty on a Playstation 4 Controller?
The Playstation 4 is another beloved console that is still owned and used by avid gamers around the world. The PS4 controller comes with the same manufacturer’s warranty for one year after the date of purchase. Owners of the Playstation 4 often experience similar internal issues with the device, such as stick drift.
The different legal rights provided by warranties will vary from state to state. However, the PS4 controller warranty never covers damage caused by the use of items for game enhancement that were not sold or licensed by Sony.
Additionally, you may not be able to take advantage of your original warranty if the product’s serial number has been removed or altered in any way.
Some states and provinces practice the concept of implied warranties with electronic devices, which is the implicit assurance that a product is fit to serve its purpose within the reasonable expectations of a buyer.
Ask your Playstation retailer whether your state or province puts limitations on the timeframe of an implied warranty.
How Often Do Playstation Controllers Need to Be Replaced?
Like many electronic devices, how often you’ll have to replace your Playstation controller will depend on several factors, like whether your controller has experienced any mechanical defects, how often you use your controller, and how much effort you put into maintaining the functionality of your controller.
Many Playstation owners are able to enjoy their controllers for one to two years before experiencing any stick drift or similar functionality issues. Batteries have to be replaced every year or so depending on how often the controllers are used.
If a stick or button stops working on your controller but you’ve already aged out of your warranty period, you can still opt to send the device to Sony to get repaired for a fee or simply trade it in at a local gaming retail shop and purchase a new one.
How Do I Insure My Playstation Controllers Once the Warranty Expires?
There are so many common Playstation controller issues that simply aren’t covered by the manufacturer’s warranty, even if they occur within the period of one year after purchase.
However, once your Playstation controller warranty period is up, you’ll be left without protection of any kind unless you get gadget insurance for your Playstation.
Just like you can insure your car or home against damage, you can insure valuable pieces of equipment, such as your Playstation console and controllers so that you won’t be responsible for an out-of-pocket expense if you experience theft or accidentally damage your equipment.
In fact, with gadget insurance like AKKO’s “Everything Protected” plan, you can protect much more than just your Playstation controllers, all at an extremely affordable price.
AKKO offers some of the most comprehensive and inexpensive phone protection plans in the industry, but we didn’t stop there. The “Everything Protected” plan covers your smartphone along 25 of your most valuable items — from electronics to clothes to personal transportation and much more.
Once your Playstation controller warranty expires, don’t let yourself be caught without protection from the issues life can throw at you. With the option to insure your smartphone and multiple other personal items all at once, where else can you find a plan with so much value?
AKKO offers levels of gadget protection that are comparable to major companies such as AppleCare , SquareTrade , Geek Squad , and many more — but we also offer lower monthly rates and deductibles than almost every other electronics insurance plan on the market today.
You can save even more by bundling multiple users on a family plan or accessing special pricing for students. For just a single low monthly price, you can rest assured that your smartphone, your Playstation controllers, and other valuable items are protected in the event of theft or accidental damage.
How Much Does It Cost to Fix a PS5 Controller?
If you’re experiencing a functionality issue with your PS5 controller, the cost to fix it will depend largely on whether your device is still covered under warranty and whether the issue is included within your warranty agreement.
Many PS5 owners have experienced significant stick drift with the new DualSense controller, which is covered under the warranty as long as the one-year time period hasn’t already passed since your date of purchase.
If your issue is still covered under your warranty, you can receive controller repair from Sony free of charge. However, you may still have to pay the shipping cost to get your controller to their facility, which can range in price, depending on where you live.
Sony will typically cover the return shipping cost once your repair is complete, though you may have to wait several weeks for your controller to ship, receive repairs, and get shipped back to you.
Keep All of Your Gadgets Protected with AKKO Insurance
Playstations are not cheap consoles. A repair or replacement on an accessory device or the console itself could cost hundreds of dollars if you don’t have warranty coverage or gadget insurance. After all, having to face yet another expense after investing in such a high-level device can cause serious stress.
Playstation controller warranty coverage will only take you so far when it comes to all of the possible damages that can occur.
With AKKO device insurance, you can have peace of mind knowing that a wide variety of malfunctions will be covered, allowing you to enjoy your gaming experience stress-free. Plus, you simply can’t beat the convenience of keeping your smartphone and 25 of your most valuable personal items covered all under a single plan.
Сколько гарантия на геймпад ps4
LIMITED HARDWARE WARRANTY AND LIABILITY
Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser (“you”) that the PS4™ hardware, which includes components contained in the retail box with this hardware (“Product”), will be free from material defects in material and workmanship for a period of one year from the original date of purchase (the "Warranty Period"). This warranty is valid only in the United States and Canada. IF THIS PRODUCT IS DETERMINED TO BE MATERIALLY DEFECTIVE DURING THE WARRANTY PERIOD, YOUR SOLE REMEDY AND SIE’S SOLE AND EXCLUSIVE LIABILITY IS LIMITED TO: (A) THE REPAIR OR REPLACEMENT OF THIS PRODUCT WITH A FACTORY-RECERTIFIED PRODUCT, AT SIE’S OPTION, AT NO CHARGE TO YOU; AND (B) RETURN SHIPPING OF THE CONSOLE (NOT ANY PERIPHERAL, CONTROLLER, ACCESSORY OR CABLE) TO AN SIE-AUTHORIZED SERVICE FACILITY, VIA A SHIPPING BOX WITH A PREPAID SHIPPING LABEL PROVIDED BY SIE, AND SHIPPING OF THE REPAIRED CONSOLE OR A FACTORY-RECERTIFIED REPLACEMENT CONSOLE TO YOU, AT NO CHARGE TO YOU. For purposes of this Limited Hardware Warranty and Liability, "factory recertified" means a product that has been returned to its original specifications.
THIS WARRANTY DOES NOT APPLY: (A) TO DAMAGE CAUSED BY USE OF THIS PRODUCT WITH PRODUCTS THAT ARE NOT COMPATIBLE WITH THIS PRODUCT; (B) TO DAMAGE CAUSED BY USE OF THIS PRODUCT WITH ANY PERIPHERAL(S) THAT SIE DOES NOT LICENSE OR SELL, INCLUDING NON-LICENSED GAME ENHANCEMENT DEVICES, CONTROLLERS, ADAPTORS AND POWER SUPPLY DEVICES; (C) IF THIS PRODUCT IS USED FOR ANY COMMERCIAL PURPOSE, INCLUDING RENTAL OR ARCADE PURPOSES; (D) IF THIS PRODUCT IS MODIFIED TO ALTER CAPABILITY OR FUNCTIONALITY WITHOUT SIE’S WRITTEN PERMISSION; (E) TO DAMAGE CAUSED BY ACTS OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; (F) IF THIS PRODUCT HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED; OR (G) TO DAMAGE CAUSED BY (1) SERVICE (INCLUDING UPGRADES AND EXPANSIONS) PERFORMED BY ANYONE WHO IS NOT A REPRESENTATIVE OF SIE OR AN SIE-AUTHORIZED SERVICE PROVIDER, OR (2) OPENING THE PRODUCT OR ANY ACTION TAKEN WITHIN IT BY ANYONE WHO IS NOT A REPRESENTATIVE OF SIE OR AN SIE-AUTHORIZED SERVICE PROVIDER. THIS WARRANTY DOES NOT COVER PRODUCTS SOLD AND CLEARLY MARKED "AS IS" OR WITH FAULTS. SIE MAY VOID THIS WARRANTY IF SIE REASONABLY BELIEVES THAT THE PS4 SYSTEM HAS BEEN USED IN A MANNER THAT VIOLATES THE TERMS OF A SEPARATE END USER LICENSE AGREEMENT FOR SYSTEM SOFTWARE OR GAME SOFTWARE.
THIS WARRANTY IS PROVIDED TO YOU IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THIS PRODUCT, WHICH SIE DISCLAIMS UNDER THESE TERMS. HOWEVER, IF APPLICABLE LAW REQUIRES ANY OF THESE WARRANTIES, THEN THEY ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
EXCEPT AS EXPRESSLY STATED ABOVE, SIE EXCLUDES ALL LIABILITY FOR LOSS OF DATA, LOSS OF PROFIT, OR ANY LOSS OR DAMAGE SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER THOSE DAMAGES ARE DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, OR INCIDENTAL AND HOWEVER ARISING UNDER ANY THEORY OF LAW, AS A RESULT OF USING THIS PRODUCT. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
The warranty offered by SIE on this Product is the same whether or not you register your product.
This warranty does not apply to any system software that is preinstalled in the PS4 hardware, or is subsequently provided via update or upgrade releases. PS4 system software is licensed to you under the terms of a separate end user license agreement at https://www.playstation.com/legal/ps4-system-software-license-agreement. PS4 system software has a separate warranty.
You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
You understand and acknowledge that any time SIE services this Product (either within the Warranty Period or under a separate service arrangement), SIE may need to provide certain services to ensure this Product functions properly and according to SIE guidelines and specifications. These services may include the installation of the latest system software or firmware updates, or service or replacement of the PS4 system’s system storage or the PS4 system with a new or factory recertified product. You acknowledge and agree that some services may change your current settings, cause a removal of cosmetic stickers or system skins, cause a loss of data or content, or cause some loss of functionality. You should back up your system storage regularly to prevent loss of data, although some content cannot be backed up and must be reinstalled by the user. You should also remove any peripherals, non-PS4 system components, and any content that you consider proprietary, private, or confidential before you send in your PS4 system for service. SIE is not liable for damages resulting from your failure to comply with the foregoing, or any instructions that SIE provides to you. After SIE services the Product and returns it to you or returns a factory-recertified product to you under this warranty, this warranty applies to the returned product for the longer of (i) 90 days from the date that SIE ships the Product or the factory-recertified product or (ii) the original Warranty Period.
Except as this Limited Hardware Warranty and Liability provides, SIE is not be liable for any direct and indirect, consequential, or special damages, including any damages that may arise from loss of data or functionality. The foregoing limitation applies to the extent permitted by law.